Where can I shop Per Lei New York products in person?
Do you offer discounts for new customers?
Who should I contact about stocking Per Lei New York?
Can I reach you by phone?
When can I expect an email response from your customer service team?
How long will it take to receive my online order?
Can I change or cancel my order?
How do pre-orders work?
My order arrived damaged or I received an incorrect item.
Do you offer free shipping?
Do you ship internationally?
Can I change my shipping address?
Where will my item ship from?
My tracking says that my order was delivered, but I haven’t received it.
How do I return an item I purchased online?
I purchased an item online, can I return it in person?
Can I return a “final sale” item?
Are returns free?
When will I receive a refund?
Can I exchange my item?
Will my bag look exactly like the photo?
Is your leather vegan?
How should I care for my leather bag?
How should I care for my straw bag?
Will my bag transfer color to my clothes?
Place your question or heading here